Hot Springs RV and Camping Park

I've read a couple Google reviews where people say that the owners are very friendly but unfortunately that was not at all our experience. They were grumpy and rude. Doug was just awful to me. I've never had anyone treat me the way he did and I will be filing a complaint with the Better Business Bureau as they would not let us in the first night becuase we were late. Apparently they close at 9pm but it's not stated ANYWHERE on their website nor was it mentioned or stated in any of the emails that Francis and Doug sent. When I called to tell them we were running late, Doug was furious at me (it's not personal, buddy... our flight in to Vancouver was delayed and we left as soon as we could) and would not allow us in the park. We had to park our RV on the street, right on the other side of the park. He told us we would not be allowed to enter until 11:00am the next day. They they tried charging us a no show fee despite the fact that we showed up!We felt very uncomfortable the entire time. Due to the fact that they live the in the Park, to them, it a home and not a business... which can sound nice but at the end of the day, it's a business and I don't want to feel bombarded with rules and like I'm intruding on someone's home when I'm paying to stay somewhere.A couple other things: there's only like one tree in the entire place, so it feel like you're camping in a parking lot. No fire places. Only one toilet and shower for the entire park. Location is good, if you want to stay right downtown.

My husband and I were planning a long weekend camping trip and booked 3 nights as per policy on a long weekend and their site says no refund unless 48hrs notice. Unfortunately on our way there with the truck packed my husband was called to work so I called to cancel and the owner happily refunded us! As for all the reviews on this owner I found him to be very nice.

Friendly staff, a basic facilty kept clean.Great location in Harrison, would stay here again.

I didnt stay at this urban campground"

Great location, reasonable price, & warm customer service. Full hook up service, pet friendly, Wi-Fi Available, and long term campers. Great neighbors with help. Limited space with privacy.

We've been going to this site for 4 years.. Its bang in the middle of town minutes away from shops and lake front. So what it lacks in amenities it makes up for in convenience. Francis is a really nice person who manages the site. We were sorry to hear her late husband Doug passed away and we offer our condolences. Highly recommend for price and location. Will return for sure..

We found there campsite manager very helpful and friendly from the time we made the reservation, through arrival and during our stay. The park provides their rules on the website and also in writing upon arrival so there can be no misunderstanding. The park is in a great location, close to everything and provides all that the website indicates. We had a great stay and have booked to come back again. It was quiet, friendly and had an overall pleasant atmosphere.

Better vibe than I expected. Small spots, but literally a block from the beach. Location would only be better if it were on the beach, but then the traffic would be worse. So best spot already. Will come back.

Location is good. It’s bare bones when it comes to campgrounds. It’s a simple parking lot. It has full hookups. But the owners can be hit or miss. We mostly had good interactions with the lady but we had nothing but negative incounters with the man. He was super friendly on the phone but in person he was super crochity, mad and unrealistic. I’m person he seems to have zero people person skills. Was seemingly picking fights with everybody. Instead of calmly taking to people he would go zero to ten and start yelling.Will consider other locations before booking here next time.

Disappointed with this campground! Staying in BC from AB for a 2 week summer vacation & booked a 2 night stay in this campground. On our fist night, we came back at the site past 10pm after catching up with family & friends we haven’t seen for a long time. Unfortunately, the morning after, the lady told me to come back before 9:30pm should we be going somewhere. As tourists in this province, We just felt we were UNWELCOME in this campground. So we decided not to stay here on our 2nd night.Spent our 2nd night @ Walmart Tsawwassen Mills which by the way we had a Blast! Thank you Walmart.